Kapetanios Aqua Resort

Food: The food received mixed reviews but was generally noted as plentiful, varied, and suitable for families, with options such as pancakes for breakfast and poolside snacks.

If I could I would probably give it 3 5. We came as a group of 9 and that on itself had problems as there seemed to be a number of large groups and the hotel struggled to accommodate them. Location - it is down a steep hill but unless you have mobility issues it wasn't a problem. There is a "beach" but we couldn't make it over the rocks into the water. You could walk to Coral beach in about 15 mins if that's your thing. In a few minutes you were on a ***** of shops and bars if you wanted to get out. Rooms - i really liked the little blocks of rooms and despite our 4 rooms being scattered around the site you are never very far from each other. The rooms are clean and have air con and a patio. I thought they were very spacious with toiletries and towels provided plus a free safe. A little kitchenette too with tea and coffee. What we lacked were privacy curtains. Our room backed onto the road and gym and so had to keep curtains closed a lot as there were no nets. We also struggled with ants and we weren't the only ones in our party. Finally a small minibar would have been appreciated for all inclusive guests. Pool - Nice pool with a separate pool for watersports plus the aqua park. Plus an indoor pool and gym. Toilets were an issue as they were downstairs in the dark until we found some half way through the holiday in the aqua park. They didn't get cleaned enough during the day and could do with more and better signage. Not enough sun beds in desired areas. Some areas were very shaded for most of the day and about a quarter of the umbrellas didn't work. Although sunbed wars started early (around 7.30) I didn't see many unused beds for any length of time. Not enough cleaning up of plates and cups around pool area. Food - I was quite disappointed in the food to be honest. The meat was not very lean and very bony with some strange themes in the evening. Probably not as much selection as other hotels I have stayed in and some nights struggled to find much unless you wanted chips. The salad bar was really good though and was on at lunch and dinner. The staff worked really hard and generally were very quick at clearing and resetting although we struggled with a large enough table. The snack bar was good if you wanted nuggets and chips or a salad. We tried the Italian restaurant and were very much looking forward to Pannacotta which we didn't get! Drinks range was fair with quite a few cocktails, spirits and beer on offer at both bars. The staff on the bars worked really hard and were always busy. Lama on the pool bar was always polite and helpful and even did us drinks with reduced alcohol as we found them quite strong. Female with red hair on the main bar was great too. Entertainment - Day entertainment was good with Bethany and a couple of others getting us up and joining in fun activities. Night time was where we really felt let down. The stage is at the back of the restaurant and if you came to dinner mid shift it was very hard t

We spent one week at the Kapetanios Aqua resort, and it honestly felt like a slice of heaven. Beautiful resort, spotless rooms and such a welcoming relaxed atmosphere from the moment we arrived we were greeted by Tony a lovely man who made us feel right at home and thank you again for getting us into the Italian night, we loved it. The kids practically lived in the waterpark while my husband and I spent our days relaxing by the pool sipping perfectly made cocktails from our smiley bar Lama who remembered our drink every day and super nice. With views like this and staff who genuinely care how could you not fall in love with this place? Can’t wait to come back. Thank you for an Unforgettable week.